Privacy Policy

1. Introduction

At C5-DEV, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services. By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide and improve our Services:

• Email Address: Used for account creation, authentication, password resets, and communication about your account and Services.
• Full Name: Used to personalize your experience and identify your account.
• App and Website Content: The apps, websites, and content you create using our AI-powered builders.
• Usage Data: Information about how you interact with our Services, including features used, time spent, and AI generation history.

3. How We Use Your Information

Your information is used for the following purposes:

• Creating and managing your account
• Authenticating your identity when you log in
• Processing credit purchases and subscription payments
• Providing AI-powered app and website building services
• Submitting your apps to the Apple App Store and Google Play Store
• Sending important service updates, receipts, and notifications
• Improving our AI models and user experience
• Responding to support requests and troubleshooting
• Complying with legal obligations

4. Stripe Payment Processing

For users who make credit purchases or subscription payments through our platform, we use Stripe as our secure payment processor. Please note:

• We do not collect, store, or have access to your sensitive financial information such as credit card numbers, bank account details, or tax IDs.
• All payment information is collected directly by Stripe through their secure, PCI-compliant payment forms.
• Stripe's collection and handling of your information is governed by their ownPrivacy Policy.
• We only receive from Stripe the information necessary to confirm payment and process credits (e.g., payment confirmation, Stripe customer ID).

5. Apple & Google In-App Purchases

If you make purchases through the Apple App Store or Google Play Store (including subscriptions and credit packages):

• All payments are processed directly by Apple or Google, not by C5-DEV
• We do not receive or store your payment information from these platforms
• We only receive purchase receipts and transaction IDs to validate and fulfill your purchase
• Subscription management (cancellation, renewal) must be done through your App Store or Google Play account settings
• Apple and Google have their own privacy policies governing their payment services

6. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• Encryption in transit (TLS/SSL) for all data transmitted between you and our servers
• Encryption at rest for sensitive data stored in our databases
• Regular security audits and updates
• Access controls limiting employee access to user data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you delete your account, we will delete your personal information within 30 days, unless we are required to retain it for legal compliance, fraud prevention, or legitimate business purposes (such as transaction records for tax purposes, which may be retained for up to 7 years).

8. Your Rights

Depending on your location (including if you are in the European Economic Area, UK, or California), you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request corrections to inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us at info@c5-dev.com. We will respond to your request within 30 days.

9. Third-Party Services

Our Services integrate with third-party platforms including Supabase (database), Stripe (payments), Apple App Store, Google Play Store, and Apple Game Center. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using our Services, you consent to the transfer of your information to countries where we operate, including the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and sending an email notification to the address associated with your account. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: